Let us provide you with the custom-tailored service you deserve, please contact your diamond concierge at diamond@palaceresorts.com.

Our complimentary sea transportation is currently unavailable until further notice due to maintenance work. To organize transportation (airport - hotel) please contact your agency if it is included with them. To arrange your transportation through Palace Resorts, please let us know in advance via email transfercancun@palaceresorts.com, where we can provide you with our rates.